Booking Conditions
Update 06/2020
Guest Registration:
To ensure a smooth check-in process, I request that you send a copy of all guests’ identity documents prior to your arrival, for check-in at reception. Please send the information to the following email address: info@milyshomeperu.de
Taxes:
Tax Exemption: Foreign residents are exempt from taxes.
18% tax: Applies exclusively to residents of Peru.
Check-in and Check-out times:
Check-in: From noon onwards.
Check-out: Until 11:00 am.
Minimum Stay:
The minimum stay required is 3 nights.
Waste Management:
For stays longer than one week, I ask you to deposit your rubbish in the designated area in basement 1.
Provisions Included:
All accommodation options include bed linen, towels, and basic toiletries such as toilet paper, shampoo and soap.
Prohibitions:
To ensure a safe and respectful environment, the following rules must be observed:
Nightly rest in the house: Daily from 10 p.m. onwards.
Parties and consumption of illegal substances on the floor are not allowed.
Committing acts that violate Peruvian laws or morals, for example: illegal possession of weapons of any kind.
Failure to comply with these rules will result in immediate expulsion, a penalty ranging from 500 EUR to 5000 EUR, and notification of the relevant authorities, with no right to reimbursement.
Guest Payment and Cancellation Policy:
Payment must be made in advance to confirm your booking.
Cancellations at least 7 days in advance: 90% of the reservation amount will be refunded, minus administrative costs.
Cancellations less than 7 days in advance: 50% of the reservation amount will be refunded.
Payment and Cancellation Policy by the Host:
In the unlikely event that Mily’s Home Peru has to cancel your booking due to personal circumstances (e.g. illness) and/or force majeure (earthquakes, tsunamis), you will be notified at least 48 hours in advance and you will receive a 100% refund of the paid expenses.
Other claims are excluded.
I will also be happy to help you find alternative accommodation.
Refunds will be made within 30 days of cancellation.
These conditions are designed to ensure a safe and enjoyable experience for everyone.
I will be here to help you with whatever you need and look forward to welcoming you to Mily’s Home Peru.
Yours sincerely,
Mily’s Home Peru